Out of courtesy for your stylist, we kindly ask that you give 24 hours' noticefor any cancellations or reschedules. In the case that more than 24 hours' notice is not given for a cancellation or reschedule, you will be responsible for paying 50% of the scheduled service. 

Please be aware that if you are more than 15 minutes late for your appointment, we may not be able to provide the service for which you have been scheduled and a cancellation fee will apply.

Thank you for understanding our policy. It is in place to respect the time of the artists as well as other clients waiting for appointments.All deposits will be non-transferable if the appointment is no-showed or canceled beyond the 48 hour policy.

DEPOSITS MADE FOR YOUR COLOR/EXTENSION APPOINTMENT IN COMBINATION AND DURING AN IN-HOUSE CONSULTATION ARE NON-REFUNDABLE IN GENERAL AND CAN ONLY BE TRANSFERRED TO FAMILY & FRIENDS WITH MANAGEMENT APPROVAL.